Return & Refund Policy

Thank you for shopping with [Your Brand Name]. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

Return Policy (7–30 Days)

We offer a 30-day return policy, which means you have up to 30 days after receiving your order to request a return.

To be eligible for a return:

The item must be unused and in its original condition
The product must be in its original packaging
Proof of purchase or order number must be provided

Items returned without prior approval may not be accepted.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

Used beauty or skincare products
Personal care items that have been opened
Items marked as final sale

How to Request a Return

To request a return, please contact our support team with the following details:

Your order number
Reason for return
Photos of the product (if applicable)

📧 Email: support@[yourstore].com

Our team will review your request and provide return instructions.

Refund Processing Time

Once we receive and inspect the returned item, we will notify you of the approval status of your refund.

If approved:

Refunds will be processed to your original payment method
Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.